Comments
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@RMB, (Puts on clown nose) "Hello, give me your money!"
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I've never worked in retail and I'm scared to
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@TrueJewBear, if you're a person who can literally go into "I don't give a fvck" mode, then retail isn't too bad
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@TrueJewBear, retail is like... 5hugs and a slap in the face. Every 6 people. 5 will be absolutely lovely. The sixth will be a duck. Unfortunately. That sixth person tends to ruin the next 5 people you talk to. And they will never understand why you're so frustrated
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@TrueJewBear, it's basically that. Except the customers act more like a mixture of a 6 year old and hitler.
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@TrueJewBear, yeah I'm a very calm person but some customers just make you want to repeatedly smash their faces into the counter. Never work retail
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@TrueJewBear, genuine quote from a customer of mine: "Do you have a child's body warmer jacket? In red? And with an owl or some other animal on the back?" Then she asked to speak to manager because she thought it was disrespectful that I didn't at least check.
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@That one gay chick, had a customer not happy with me. He demanded to know where his prescription was. I tried explaining we are a jewellery shop, we don't and never have sold medicines. He wanted the number for my head office. I gave it to him. They can deal with jerks like him
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@volence, Had amnesty week at the library, all fines except for processing fees forgiven unless they brought in a replacement. Customer calls in 6 weeks later to have his $150 penalties forgiven. Pretty much using the old "But still..." strategy.
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@hollow114, every sixth is a duck? Huh, that does sound kinda fowl *snickers and runs away*
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@TrueJewBear, try management at an auto repair shop. Average retail will quickly become child's play... But its still never enjoyable unless you have awesome coworkers to joke around with about customers
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@Weirdopup, I'm always in a "I don't give a fvck" mood. Would retail fit me then?
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@hollow114, ducks cannot be trusted
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@Weirdopup, as an assistant store manager I can attest that is exactly how I handle situations, you want the sale two weeks ago ? Should have bought it two weeks ago , I'm not going to get in trouble just because you were lazy and feel self entitled. Also ... Before we open fvck you , after we close fvck you.
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When you're the manager
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I used to work at a small bookstore. I had a customer come in and right away ask what the return policy was. It was first week there and my first time being alone, so I honestly didn't know (plus, when that's the first thing someone asks you at a bookstore you know they're just going to read the book and then return it). I told her I wasn't sure and she started screaming at me that she had a meeting at 3:30 and couldn't be late (it was 3:30 when she walked in). She then demanded to speak with the owner who was out, so I gave her our business card. As she was leaving, she told me to "enjoy the job while I could because she would make sure I got fired." My mom had a good laugh at that, seeing as she was the owner.
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Bipolar John's store never really did that well
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I've seen worse than this. I used to work at Gap and a customer wanted fifty percent off because of a sale they thought had happened the year previous. They didn't even bring in any documentation. I instantly knew it was a job for my manager to deal with.
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We had a guy the other day come in claiming it was illegal not to have a fish tank we were advertising to be on sale. The sale he was talking about had ended weeks ago and our distributor was out of them too.
"Hello, your employee was giving me the runaround"