Story time: So I worked as a Walmart Cashier a couple years ago and saw this all the time. One day, a woman came through in a hurry when it was dead quiet and asked if she could come through the 15 items or less with a couple extra. I didn't mind and said sure. It got busy at my till in the next minute with an older woman (mid-70's) getting in line behind her. The older woman started complaining to everyone one about the first customer with 16 items in a 15 item lane. The first woman kept apologizing and felt bad, but I explained they were in a hurry and came when it was quiet. After the first customer left, the older woman was still complaining about the incident, so I counted her items. When it came time to take her items and leave, I said, "Here is your change and your 17 items. Have a nice day". I said it completely sincerely, and the guy in line after her was killing himself laughing. The older woman left in a huff with a scowl on her face. One of my best moments in retail.
@spences, I'm a cashier at a convenience store, and a coworker told me about a customer who complained that her ice cream cone was broken (like one those prewrapped drumsticks).
@Smokey the Sausage, no shjt i just bought one of those drumsticks paid for it and it was cracked after I felt it when he handed it back to me. Told the cashier he has a strong grip and if I could get another one! I got another one lol
@Your Dankest Secret, Well this was after the lady bought it and ate it for like a half n hour lol
Worse than Hitler.
@Burt Reynolds, cashier here, confirmed worse than hitler
@SuperHitler, I can't believe you've done this!
Does anyone listen to that? Seriously I've seen people with like 30+ items in that line and no one says a thing
@Duncan5769, we as employees are not allowed to day anything, I hear the front line manger curse out those people over the headsets from the customer service desk all the time. it's up to the people around them to make them feel bad by publicly shaming them.
@Duncan5769, "the customer is always right"
@stigmaoftherose, please keep in mind that some times the floor managers will send people to the express lanes for checkout because there is already several people in all the non express lanes. I have had the unfortunate experience of this as the costumer with 20+ items 3 times at the HEB I shop at.
@Swolekage, I bet that's not what you think it means
@Duncan5769, when I was a cashier at Stop & Shop I was allowed to tell people they couldn't checkout in my express lane with more than 15 items.
*whispers under breath* ... Apostate...
I will look for you, I will find you; and I will publicly call you out
No what is worse is people who have like 50 items and then split them up into multiple transactions so that they are under twelve items. Just the other day there was a lady with a whole cart full of stuff and split it up into 4 transactions giving different excuses as to why they had to be split. I had like one item
@Ducky775, if I have a bunch of stuff and someone only has a couple. I will always let them go before me. People don't always do it for me when I only have one or two things. But I have patience. I just like to imagine that they're in some super big hurry for something important.
Well if the other cashiers would hurry up I wouldn't have to take my 13 items to the express lane #firstworldproblems
That's just unlucky.