This is actually true
There was a malfunction with the weapon system and they needed help in clearing it
@carguy25, arent most military supposed to be able to take apart and reassemble their guns by heart?
@theshadosnipe, no, I'm pretty sure they use their hands.
@theshadosnipe, uncommon failure with a new weapon system buddy
@theshadosnipe, assembling and disassembling key components required for cleaning and maintenance, but not the mechanical specifics for how to replace a trigger arm in the lower
@theshadosnipe, we get taught yea but it’s honestly not something you’ll be expected to remember. I mean we aren’t issued weapons until deployment and when we need to shoot again for refresher training but that’s it.
@SWAT the fireman, I hate how much I love this comment
*puts him on hold*
@RMB, your call is very important to us
@RMB, classic Kenny G music plays
@RMB, please stay on the line for a brief survey about your service representative
Hello dear customer your call is being recorded for the utmost customer care and satisfaction and safety we at beretta are currently busy at the moment the average hold time is 2 min for a open operator pls press 2 for extra assistance if needed.
Imagine being the rep that gets his call. You better know your stuff well.
@PBnJ, I remember reading this story, the call was forwarded to the lead engineer/assembler and he was left alone in his office so he can clearly hear the problem and give them step by step instruction to disassemble, repair and put the gun back together.
@megamanx181x, shít, the stress....
@megamanx181x, I haven't served, but I feel like they cover this in training. I could be wrong though
@Not him again, the basics on how to dissemble but this is consider a failure that is out of their scope
@Not him again, brand new weapon system and not all failures are covered under basic training. Just common ones
It was probably a local call
Wrong about what kind of gun it was but other than that completely true.
@TheyCallMeTaterSalad, incorrect. Business Insider, Range365 report it is an M107. Unless I’m missing something?
@MrLampoon, I swear I saw a story with the same situation but a different gun. Goddamn brain lying to me.
@TheyCallMeTaterSalad, no problem! People get lost in translation when they post stuff.
With that rifle, he was probably a mile away from the enemy anyway...
And the automated system asked for his account number, zip code, last four of his social, account PIN, and then put him on hold for thirty minutes so he could speak to the next available associate.