Oh yeah, fvck people for wanting you to do your job
@Slovak Guy , it's not about doing the job it's about doing the same job over and over for the exact same person. If it were a spectrum it wouldn't be so bad but you would think that a person having the same problem would learn after a few times how to fix it them selves but instead they call you to "help the network isnt working" usually the certificates expire after a set time so you gotta log out and back in. Most people would figure this out but a few who call EVERY DAMN TIME cant seem to figure out how. And that's where it gets annoying and frustrating then the anger sets in and you want to punch the instructions into their head.
@Slovak Guy , a lot of people don't understand how annoying IT is. My old instructor worked IT for a few years, and had people calling that didn't know you had to turn the computer on, or that the device needed plugged in.
@daily joke, THANK YOU! My one of my professors explained it like someone calling everytime they try to drive their car because they dont know how to work the seatbelt
@Invalid User, but literally any job where you deal with customers or assisting people is, so I don't get why IT people think they are special
@Not him again, I understand that (worked a few cashier jobs. One at a craft store during Christmas, and another at an amusement park during summer), but IT customers are particularly soul-draining. They don't typically have Karens, ad far as I've heard, but they are so ignorant to technology sometimes that it actually reaches the point of hurting. Imagine you have to explain to someone that they have to plug a TV in before it works
Ohhh right in the feels... Working in systems was nothing like the promo video that lured me in with the heavy rock music and anime girls. Instead I figuratively hold people's hand and tell them it will be OK while I refresh a page or power cycle some sort of hardware.