I hate it when employees do this... I’ll go into a store 20 minutes until they close and I’ll get the death glare... like I’m gonna be outta there in legit 5 minutes but the employees think it’s okay to be rude just because some other customer held them up after hours once... like great, customers suck sometimes but guess what?Basically every store I go into the employees are rude because “they’re tired of the customers shjt”... well now I’m tired of all the employees shjt when I’ve done nothing wrong as a customer.... okay... it’s just annoying is all, life sucks for everyone, do your job.
@Blasphemy is Fun, I'll tell you what, I am the guy who was on both sides of that situation. I hated it when people came in with even an hour left. But then I started going in to stores the same way and you soon realize that it doesn't matter. Why get angry because someone came in to shop? Or because a worker is mad you came in? Neither will do anything about it, so I'm fine with it now. I just make sure to put in the extra time to get paid more.
@Blasphemy is Fun, okay chill. To YOU it may take only 5 minutes but depending on what you're getting your 5 minutes is 15-20 for the employee. Look, most of us understand that it's not your fault that were put in tough positions by management. I've been in the food industry for 12 years now and yeah I hate getting last second customers but just showing that you understand are appreciative goes a LONG way. I get that it's tough finding time to get out and get what you need but just remember we just wanna go home too. Please only shop near closing if shopping at another time is unrealistic.
@Jessie02, stop being s fvcking crybaby. It's a job. Deal with it. Dont like it, quit.
@NotThatTroll69, I can tell that post took a TON of thought ;)
@Jessie02, I am the customer, literally the reason the store exists is for me to shop there. I can enter the store at anytime I want as long as I exit the store before closing. If I am polite and respectful then I expect the workers to be polite and respectful, even more so than me because it’s the job that they are getting paid for... it’s completely unacceptable for an employee to be rude to a customer that is shopping within business hours... if you don’t want to be there then quit or you should be fired, don’t take it out on the customer.
@NotThatTroll69, and by the way I do deal with it... Because it's my job. And I don't make it my customers problem because it's not their fault I'm set up for failure. Buuut that doesn't change the fact that late at night I just want to go home. Please only shop late if can't reasonably shop at another time.
@Blasphemy is Fun, another person who didn't actually read my post ;) BTW customers = humans, employees = humans. Customers =/= better than employees.
@Jessie02, I did read your comment... what part of your comment do you believe I missed?
@Jessie02, if youre job is to work until say 11 o clock then you work until 11 o clock, not 1045 and then get mad when you have to keep working. Just gotta be an adult.
@Blasphemy is Fun, I've done both. Only after getting a retail job did I ever consider an employee's perspective for closing time but being rude for sure it's not the way to go. The store I worked at always said that if they get in before doors locked treat them like you would the very first customer of the day. Promptly assist them in whatever they're looking for and go on with closing for the night once you do. If you get stared at it just might be a group of people who either can't shut down shop with you there in store, or people who are on top of the job but might not be able to leave without all customers being out of the store itself. I'm happy I never had to stay longer than half an hour past closing for a customer but I've heard when someone took an extra 2 hours past closing to find what they needed and check out. That would probably leave me salty for the night but that would be it. Complaining whether you're the worker or the customer just doesn't help anybody's case there.
@Stabby, I'm on the side of shop as late as you want but GTFO when it closes. However if you think most employees get to go home when a store closes you are very mistaken. Whatever time the last customer comes in can greatly affect how late after hours everyone has to stay.
@Blasphemy is Fun, I worked in three delis for four years and I hated last minute customers. Yes, you are there within store hours, but you waited until the last possible minute to get your crap. Almost every last minute customer tends to be rude as hell too. When management is pushing you to close as fast as possible usually pre cleaning needs to be done because of a lack of employees to help get it done in a timely manner. That last minute customer completely ruins any chance of getting out on time. Your right about that not being a good reason for the employee to be rude, but how about little compassion and maybe some effort to not wait until the last minute to get what you need.
@Peters Pickle, I for one am usually up at night rather than the day so I end up at stores right before they close, that’s just the way it is. I am always perfectly polite, if not overly polite by most standards to employees, however people with your attitude of (almost every last minute customer tends to be rude) usually are rude before I say or do anything merely because I’m there on the later side of their stores business hours, the time in which I am told to visit the store. People can make up as many excuses as they want (not saying you) but there is no reason to be rude to a polite customer shopping within business hours, and I have no compassion for the people who are rude to them. If you can’t handle the job, you shouldn’t be there.
@mazemarble, ive worked retail. Ive even worked the shift that goes until at least 4am. Its your job, you just do it, nut up. Youre lucky you have a job in the first place
@Stabby, ha 4 am. Get a real job and come talk to me. See what I did there. Makes me look like a retarded asshole doesn't it. Don't presume you know how anybody else's work life is and try to attack them with it.
@mazemarble, you’re all complaining so yeah im judging you bitch. Ive had plenty of real jobs. Done construction and electrical for years as well as lab work. Im pretty much just better than you at everything so feel free to take a seat. ;)
@Stabby, As far as I can tell your only job is trying to troll on the internet, and your not very good at it. Good luck next time.
@mazemarble, nice attempt at being clever, dumbfvck. Youve wasted enoigh of my time.
@Blasphemy is Fun, Lol people with my attitude. I was never rude to last minute customers. (I hated them for sure) but I was never rude, and in those four years of experience the last minute customers tended to be the most rude customers I had to deal with typically because they come in and immediately start demanding things and if it's not perfect here comes the attitude. If some of them were too rude I would get a bit curt with them, but folks such as you that were polite I did appreciate. I still hated them for coming in right before the store closes no matter your reason because it causes us to get done late(our shift does not end when were scheduled to get off but rather when we finish closing), but I did appreciate the nice ones. I have great job now in IT, but all I'm saying is I've been in their shoes and yes as long as they aren't rude cut them slack because the crap the have to deal with absolutely sucks.
I've done this before. I'm not ashamed to do this. Especially when corporate can complain that I'm not getting out on time.
@D4rthbob, can relate. My department manager expects us to stay until the job is done which honestly I'm totally on board with. But my store manager gets Pissed if I have so much as a minute of OT. It's a lose lose situation.
I work in the grocery business, but more on the office side because it's a small CO-OP company in SF. When my employees need to go on break or are occupied then I assist so I have the opportunity to interact with customers. When they come in late before closing I dont mind. I cant be upset because it's a business and even if the front door is closed and they are inside then I assist them to "shop" as quickly as possible. The thing with this business is that it is expect. It is customer service. You have to smile when they complain or come in late. If something bothers you feel free to express privately about how you feel. But of course, management will just shrug what you say. Can I say suck it up and deal with it? Sure, but I train my employees and tell them what happens and what is expected. If you're upset for any reason then I'll ask what is wrong. Most people don't have that luxury of having their voice heard and I'm sorry about it. It's customer service. BTW. Shop at Bi-Rite.
You're probably a shjt employee
I expect this kind of rudeness at Denny’s but not here!
@megamanx181x, but Denny's doesnt close